Thursday 12 April 2018


Good morning!!! We are back again with another course in our enlightenment week. Today we will be taking you through our "Professional Polish" course.

We are in constant communication; verbal and non-verbal. The way we present ourselves, how we speak, emote or bear ourselves, all factor in to build a perception of us to others. As it is generally known, perception is a key factor in the business world. This means that the customers’ view or perception of an Organization (either positive or negative), is a major factor in defining his/her loyalty to that organization.

In the course Professional polish, we are offering business owners and professionals the tools to help you develop wining social skills that will foster better communication between you and your clients.

According to a study conducted by Harvard, Stanford and Carnegie Learning Institute, your success in business is attributed to 15% in your technical skills and 85% in your social skills. In other words, a professional can know a product forward, backwards or upside-down, but could lose or be unable to sustain clients without adequate Social Skills.
If you have any questions about Professional Polish or any other course offerings, email us at training@diamondschoolofprotocol,com or call on 08105379848

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